:root{
  --brand:#0ea5a4; --brand-dark:#0b7d7c; --brand-light:#e6faf9;
  --ink:#0f1f2e; --ink-soft:#41566b; --muted:#6b7e92;
  --bg:#ffffff; --bg-alt:#f4f9fb; --line:#e2ecf1;
  --accent:#f5b301; --danger:#e0464b; --ok:#1f9d57;
  --radius:14px; --radius-sm:9px; --shadow:0 10px 30px rgba(15,31,46,.08);
  --shadow-lg:0 24px 60px rgba(15,31,46,.14);
  --maxw:1140px; --font:'Segoe UI',system-ui,-apple-system,Roboto,Helvetica,Arial,sans-serif;
}
*{box-sizing:border-box;margin:0;padding:0}
html{scroll-behavior:smooth}
body{font-family:var(--font);color:var(--ink);background:var(--bg);line-height:1.6;-webkit-font-smoothing:antialiased}
.container{width:100%;max-width:var(--maxw);margin:0 auto;padding:0 24px}
h1,h2,h3{line-height:1.15;letter-spacing:-.01em;color:var(--ink)}
h1{font-size:clamp(2rem,4.5vw,3.3rem);font-weight:800}
h2{font-size:clamp(1.5rem,3vw,2.2rem);font-weight:800}
h3{font-size:1.15rem;font-weight:700}
p{color:var(--ink-soft)}
a{color:var(--brand-dark);text-decoration:none}
.eyebrow{text-transform:uppercase;letter-spacing:.12em;font-size:.78rem;font-weight:700;color:var(--brand-dark);margin-bottom:.5rem}
.lead{font-size:1.18rem;color:var(--ink-soft);max-width:60ch}
.muted{color:var(--muted)}
.center{text-align:center;margin-top:2rem}

/* Buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.5rem;font-weight:700;font-size:.98rem;
  padding:.8rem 1.4rem;border-radius:var(--radius-sm);border:2px solid transparent;cursor:pointer;
  transition:transform .12s ease,box-shadow .12s ease,background .12s ease,border-color .12s ease;text-align:center}
.btn:active{transform:translateY(1px)}
.btn-primary{background:var(--brand);color:#fff;box-shadow:0 6px 18px rgba(14,165,164,.32)}
.btn-primary:hover{background:var(--brand-dark);box-shadow:0 10px 26px rgba(14,165,164,.4)}
.btn-ghost{background:transparent;color:var(--brand-dark);border-color:var(--line)}
.btn-ghost:hover{border-color:var(--brand);background:var(--brand-light)}
.btn-lg{padding:1rem 1.8rem;font-size:1.05rem}
.btn-block{display:flex;width:100%}

/* Header */
.site-header{position:sticky;top:0;z-index:50;background:rgba(255,255,255,.92);backdrop-filter:blur(10px);border-bottom:1px solid var(--line)}
.header-inner{display:flex;align-items:center;gap:1.5rem;padding-top:.8rem;padding-bottom:.8rem}
.brand{display:flex;align-items:center;gap:.55rem;font-size:1.18rem;color:var(--ink)}
.brand-mark{font-size:1.5rem}
.brand-name{font-weight:600}.brand-name strong{color:var(--brand-dark);font-weight:800}
.nav{display:flex;gap:1.4rem;margin-left:auto;align-items:center}
.nav a{color:var(--ink-soft);font-weight:600;font-size:.96rem;padding:.3rem 0;border-bottom:2px solid transparent}
.nav a:hover,.nav a.active{color:var(--ink);border-color:var(--brand)}
.nav .nav-muted{color:var(--muted);font-weight:500}
.header-cta{margin-left:.4rem}

/* Hero */
.hero{background:linear-gradient(160deg,var(--brand-light) 0%,#fff 60%);padding:clamp(3rem,7vw,5.5rem) 0}
.hero-grid{display:grid;grid-template-columns:1.1fr .9fr;gap:3rem;align-items:center}
.hero-copy .lead{margin:1rem 0 1.6rem}
.hero-actions{display:flex;gap:.9rem;flex-wrap:wrap;margin-bottom:1.8rem}
.hero-trust{list-style:none;display:flex;flex-wrap:wrap;gap:1rem 1.6rem}
.hero-trust li{font-weight:600;color:var(--ink-soft);font-size:.95rem}
.hero-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-lg);padding:1.4rem}
.hero-card-head{display:flex;align-items:center;gap:.5rem;font-weight:700;color:var(--ink);font-size:.9rem;margin-bottom:1rem}
.dot{width:9px;height:9px;border-radius:50%;display:inline-block;background:var(--muted)}
.dot-live{background:var(--ok);box-shadow:0 0 0 4px rgba(31,157,87,.18)}
.hero-bubble{padding:.7rem .95rem;border-radius:12px;margin-bottom:.6rem;font-size:.94rem;max-width:88%}
.hero-bubble.bot{background:var(--bg-alt);color:var(--ink);border:1px solid var(--line)}
.hero-bubble.user{background:var(--brand);color:#fff;margin-left:auto}
.hero-card .btn{margin-top:.6rem}

/* Strip */
.strip{background:var(--ink);color:#fff;padding:1.6rem 0}
.strip-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:1rem;text-align:center}
.strip-grid div{display:flex;flex-direction:column}
.strip-grid strong{font-size:1.4rem;color:#fff}
.strip-grid span{color:#a9bccd;font-size:.85rem}

/* Sections */
.section{padding:clamp(3rem,6vw,5rem) 0}
.section-alt{background:var(--bg-alt)}
.section-head{text-align:center;max-width:640px;margin:0 auto 2.6rem}
.section-sub{margin-top:.6rem}
.page-hero{background:linear-gradient(160deg,var(--brand-light),#fff);padding:clamp(2.5rem,6vw,4.5rem) 0}
.page-hero .lead{margin:1rem 0 1.4rem}
.page-hero-tight{padding-bottom:2rem}

/* Cards */
.card-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1.4rem}
.s-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.6rem;box-shadow:var(--shadow);transition:transform .15s ease,box-shadow .15s ease}
.s-card:hover{transform:translateY(-4px);box-shadow:var(--shadow-lg)}
.s-card .s-emoji{font-size:1.8rem;display:block;margin-bottom:.7rem}
.s-card h3{margin-bottom:.4rem}
.s-card p{font-size:.95rem}

/* Steps */
.steps{display:grid;grid-template-columns:repeat(3,1fr);gap:1.6rem}
.step{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.6rem;position:relative}
.step-num{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:50%;
  background:var(--brand);color:#fff;font-weight:800;font-size:1.1rem;margin-bottom:.9rem}
.step h3{margin-bottom:.35rem}
.step p{font-size:.95rem}

/* About / checklist */
.about-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:3rem;align-items:start}
.about-grid p{margin-bottom:1rem}
.checklist{list-style:none;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.4rem 1.6rem;box-shadow:var(--shadow)}
.checklist li{padding:.6rem 0 .6rem 1.8rem;position:relative;border-bottom:1px solid var(--line);color:var(--ink-soft);font-weight:500}
.checklist li:last-child{border-bottom:none}
.checklist li::before{content:"✓";position:absolute;left:0;color:var(--ok);font-weight:800}

/* CTA */
.section-cta{background:linear-gradient(135deg,var(--brand) 0%,var(--brand-dark) 100%);color:#fff}
.cta-inner{text-align:center;max-width:640px;margin:0 auto}
.cta-inner h2{color:#fff}
.cta-inner p{color:rgba(255,255,255,.9);margin:.6rem 0 1.6rem}
.cta-inner .btn-primary{background:#fff;color:var(--brand-dark)}
.cta-inner .btn-primary:hover{background:var(--brand-light)}

/* Contact */
.contact-grid{display:grid;grid-template-columns:.9fr 1.1fr;gap:3rem;align-items:start}
.contact-list{list-style:none;margin:1.2rem 0}
.contact-list li{padding:.5rem 0;border-bottom:1px solid var(--line);color:var(--ink-soft)}
.contact-list li:last-child{border-bottom:none}
.callout{background:var(--brand-light);border:1px solid #bfeeed;border-radius:var(--radius);padding:1.1rem 1.3rem;margin-top:1.4rem}
.callout strong{color:var(--brand-dark)}
.callout p{font-size:.93rem;margin-top:.3rem}

/* Forms */
.form-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.8rem;box-shadow:var(--shadow)}
.field{margin-bottom:1.1rem}
.field label{display:block;font-weight:600;font-size:.92rem;margin-bottom:.4rem;color:var(--ink)}
.field input,.field textarea,.field select{width:100%;padding:.75rem .9rem;border:1px solid var(--line);border-radius:var(--radius-sm);
  font-family:inherit;font-size:1rem;color:var(--ink);background:#fff;transition:border-color .12s ease,box-shadow .12s ease}
.field input:focus,.field textarea:focus,.field select:focus{outline:none;border-color:var(--brand);box-shadow:0 0 0 3px rgba(14,165,164,.16)}
.field textarea{resize:vertical}
.form-status{margin-top:.8rem;font-size:.92rem;font-weight:600;min-height:1.2em}
.form-status.ok{color:var(--ok)}
.form-status.err{color:var(--danger)}

/* Booking */
.booking-shell{max-width:720px;margin:0 auto}
.booking-steps{list-style:none;display:flex;gap:.4rem;margin-bottom:1.8rem;counter-reset:bs}
.booking-steps li{flex:1;text-align:center;font-size:.82rem;font-weight:600;color:var(--muted);padding:.6rem .3rem;border-radius:var(--radius-sm);background:var(--bg-alt);border:1px solid var(--line);position:relative}
.booking-steps li.active{color:#fff;background:var(--brand);border-color:var(--brand)}
.booking-steps li.done{color:var(--brand-dark);background:var(--brand-light);border-color:#bfeeed}
.booking-panel{display:none;animation:fade .25s ease}
.booking-panel.active{display:block}
@keyframes fade{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:1rem;margin-bottom:1.4rem}
.choice{text-align:left;background:#fff;border:2px solid var(--line);border-radius:var(--radius);padding:1.1rem;cursor:pointer;display:flex;flex-direction:column;gap:.25rem;transition:border-color .12s ease,box-shadow .12s ease}
.choice:hover{border-color:var(--brand);box-shadow:var(--shadow)}
.choice.selected{border-color:var(--brand);background:var(--brand-light)}
.choice-emoji{font-size:1.5rem}
.choice strong{color:var(--ink)}
.choice span{font-size:.85rem;color:var(--muted)}
.qual-followup{border-top:1px solid var(--line);padding-top:1.4rem;margin-top:.6rem}
.qual-result{padding:.9rem 1.1rem;border-radius:var(--radius-sm);margin:.4rem 0 1.2rem;font-weight:600;font-size:.93rem;display:none}
.qual-result.show{display:block}
.qual-result.priority{background:#fdecec;border:1px solid #f6c9cb;color:var(--danger)}
.qual-result.standard{background:var(--brand-light);border:1px solid #bfeeed;color:var(--brand-dark)}
.day-list{display:flex;flex-direction:column;gap:1.2rem;margin:1rem 0}
.day-block h3{margin-bottom:.6rem;font-size:1rem}
.slot-row{display:flex;flex-wrap:wrap;gap:.6rem}
.slot{padding:.6rem 1rem;border:2px solid var(--line);border-radius:var(--radius-sm);background:#fff;cursor:pointer;font-weight:600;font-size:.92rem;color:var(--ink);transition:all .12s ease}
.slot:hover{border-color:var(--brand);background:var(--brand-light)}
.slot.selected{background:var(--brand);color:#fff;border-color:var(--brand)}
.slot-loading{padding:2rem;text-align:center;color:var(--muted)}
.booking-nav{display:flex;justify-content:space-between;gap:1rem;margin-top:1.4rem}
.confirm-card{text-align:center;padding:1rem}
.confirm-check{display:inline-flex;align-items:center;justify-content:center;width:64px;height:64px;border-radius:50%;background:var(--ok);color:#fff;font-size:2rem;margin-bottom:1rem}
.confirm-meta{background:var(--bg-alt);border:1px solid var(--line);border-radius:var(--radius);padding:1.1rem;margin:1.2rem 0;text-align:left;display:inline-block;min-width:280px}
.confirm-meta div{display:flex;justify-content:space-between;padding:.3rem 0;font-size:.93rem}
.confirm-meta div strong{color:var(--ink)}

/* Dashboard */
.dash-login{max-width:420px;margin:0 auto}
.stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:1rem;margin-bottom:2rem}
.stat{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.2rem;box-shadow:var(--shadow)}
.stat .stat-num{font-size:1.8rem;font-weight:800;color:var(--brand-dark)}
.stat .stat-label{font-size:.85rem;color:var(--muted)}
.dash-tabs{display:flex;gap:.5rem;margin-bottom:1.2rem;border-bottom:1px solid var(--line)}
.dash-tab{background:none;border:none;padding:.7rem 1rem;font-weight:700;color:var(--muted);cursor:pointer;border-bottom:2px solid transparent}
.dash-tab.active{color:var(--ink);border-color:var(--brand)}
.dash-pane{display:none}.dash-pane.active{display:block}
.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--radius);background:#fff;margin-bottom:1rem}
.data-table{width:100%;border-collapse:collapse;font-size:.9rem}
.data-table th{text-align:left;padding:.8rem 1rem;background:var(--bg-alt);color:var(--ink);font-weight:700;border-bottom:1px solid var(--line);white-space:nowrap}
.data-table td{padding:.8rem 1rem;border-bottom:1px solid var(--line);color:var(--ink-soft)}
.data-table tr:last-child td{border-bottom:none}
.pill{display:inline-block;padding:.2rem .6rem;border-radius:99px;font-size:.78rem;font-weight:700}
.pill-urgent{background:#fdecec;color:var(--danger)}
.pill-standard{background:var(--brand-light);color:var(--brand-dark)}
.empty-state{padding:2rem;text-align:center;color:var(--muted)}

/* Chat widget */
.chat-fab{position:fixed;bottom:22px;right:22px;z-index:80;width:60px;height:60px;border-radius:50%;background:var(--brand);color:#fff;
  border:none;cursor:pointer;font-size:1.5rem;box-shadow:var(--shadow-lg);transition:transform .12s ease}
.chat-fab:hover{transform:scale(1.06);background:var(--brand-dark)}
.chat-window{position:fixed;bottom:94px;right:22px;z-index:80;width:360px;max-width:calc(100vw - 32px);height:520px;max-height:calc(100vh - 130px);
  background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-lg);display:none;flex-direction:column;overflow:hidden}
.chat-window.open{display:flex;animation:fade .2s ease}
.chat-head{background:var(--brand);color:#fff;padding:.9rem 1.1rem;display:flex;align-items:center;gap:.5rem}
.chat-head strong{font-size:.98rem}
.chat-head .chat-sub{font-size:.78rem;color:rgba(255,255,255,.85);display:block}
.chat-close{margin-left:auto;background:none;border:none;color:#fff;font-size:1.3rem;cursor:pointer;line-height:1}
.chat-log{flex:1;overflow-y:auto;padding:1rem;display:flex;flex-direction:column;gap:.6rem;background:var(--bg-alt)}
.msg{padding:.65rem .9rem;border-radius:12px;font-size:.92rem;max-width:85%;line-height:1.45}
.msg.bot{background:#fff;border:1px solid var(--line);color:var(--ink)}
.msg.user{background:var(--brand);color:#fff;align-self:flex-end}
.msg.typing{color:var(--muted);font-style:italic;background:#fff;border:1px solid var(--line)}
.chat-input{display:flex;gap:.5rem;padding:.7rem;border-top:1px solid var(--line);background:#fff}
.chat-input input{flex:1;padding:.65rem .8rem;border:1px solid var(--line);border-radius:99px;font-family:inherit;font-size:.95rem}
.chat-input input:focus{outline:none;border-color:var(--brand)}
.chat-input button{background:var(--brand);color:#fff;border:none;border-radius:99px;padding:0 1.1rem;font-weight:700;cursor:pointer}
.chat-input button:hover{background:var(--brand-dark)}

/* Footer */
.site-footer{background:var(--ink);color:#c9d6e2;padding:2.6rem 0 1.6rem}
.footer-inner{display:flex;flex-wrap:wrap;gap:1.4rem;align-items:center;justify-content:space-between}
.site-footer .brand-name{color:#fff}
.site-footer .brand-name strong{color:var(--brand)}
.site-footer p{color:#9fb2c2;font-size:.9rem;margin-top:.3rem}
.footer-nav{display:flex;gap:1.2rem}
.footer-nav a{color:#c9d6e2;font-weight:600;font-size:.92rem}
.footer-nav a:hover{color:#fff}
.copyright{width:100%;border-top:1px solid #243span;border-top:1px solid rgba(255,255,255,.1);padding-top:1rem;margin-top:1rem;font-size:.85rem}

/* Responsive */
@media(max-width:900px){
  .hero-grid,.about-grid,.contact-grid{grid-template-columns:1fr}
  .card-grid,.steps{grid-template-columns:1fr 1fr}
  .strip-grid{grid-template-columns:repeat(2,1fr);gap:1.4rem}
  .stat-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:640px){
  .nav{display:none}
  .card-grid,.steps,.choice-grid{grid-template-columns:1fr}
  .header-cta{margin-left:auto}
  .booking-steps li{font-size:.7rem}
  .chat-window{right:12px;left:12px;width:auto}
}